QuickBooks error 1328 occurs when you try to update or install the application. You also get an error message that states, “Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp." Therefore, we have summarized the blog uncovering the reasons for the issue and the expert advice steps to rectify it. 

If you need expert help, call +1-(800)-780-3064 for quick and reliable assistance.

Causes of the Occurrence of the Update Error 1328 on Your QuickBooks Desktop 

Here is a list of reasons that can lead to error code 1328 on your QuickBooks Desktop: 

• The installation files you have downloaded are missing or damaged

• Due to power cuts, the device faces random shutdowns

• When you uninstall the application while having fragments of incorrect entries in the Windows registry 

• You might not have downloaded the application from the official Intuit site

Fixes You Can Try to Eradicate the QuickBooks Error 1328 

Go to the segment properly, as it holds the information to remove the error 1328 on your QuickBooks Desktop: 

Method 1: Your Windows needs to be updated 

• Move to the Start menu > search for Settings

• You will get the settings window where you need to click on the Update and Security option 

• Select Windows update under it > hit Check for Updates

• You will get the updates on your screen for your operating system 

• Finally Install the updates

Method 2: Change the name of the Config.msi File

• Move to the C drive > search for the config.msi file

• Right-click on the file > after that, you will get the drop-down list with a few options

• Hit on the Rename > add .OLD in the end

• Tap on Enter > hide the protected file after finishing the above steps

Method 3: Remove the QB program 

• Start by typing Control Panel in the Windows Start tab > click Enter

• From the Control Panel > hit the Programs and Features or Uninstall a program option 

• You will get a list of programs in which you will pick the version of QBDT you are going to remove

• Select the Uninstall/Change or remove option > hit Next 

• But in case you don’t get the above options, you can sign out & again as an admin, you can log in on the Windows

Method 4: Install your QB application again on your device

• Save the file to the desktop after downloading the application 

• Double-click to run the QuickBooks.exe file

• Now, properly read and apply the guidelines 

• Hit on the I Accept the application license agreement > pick Next 

• Finally, type in the product and license numbers > choose the Next

• Read the above steps from the subheading ‘Downloading the installer for the QB version you are employing’ & rerun the QuickBooks software

Method 5: Use the System File Checker

• Look for cmd in the search bar and right-tap on it > pick Run as Administrator

• Mention the sfc /scannow command > click Enter

• At the end, the system file checker will scan for the issue in system files > fix them

Method 6: Fix the QB installation through the Install diagnostic tool 

• First you need to double-click on the QB Tool Hub to access it

• Move to the Installation Issues tab > click the Installation Diagnostic tool 

Winding Up

In this comprehensive blog post, we have thoroughly discussed the causes of QuickBooks error 1328 and the steps to fix it. Moreover, if you want expert advice on any QB issue, you can directly dial TFN Connect to speak with professionals who will guide you.

Frequently Asks Questions

1. What is QuickBooks Error 1328?

QuickBooks Error 1328 is an installation or update error that occurs when a configuration file becomes corrupted. It usually appears while installing, repairing, or uninstalling QuickBooks.

2. What causes QuickBooks Error 1328?

This error is commonly caused by damaged system files, incomplete QuickBooks installation, corrupted Windows registry entries, or interrupted updates.

3. How do I fix QuickBooks Error 1328?

You can fix it by repairing QuickBooks from the Control Panel, renaming the config.msi folder, running the QuickBooks Install Diagnostic Tool, or reinstalling the software.

4. Can a corrupted Windows registry trigger Error 1328?

Yes, corrupted or invalid Windows registry entries related to QuickBooks can trigger Error 1328 and prevent proper installation or updates.

5. Does antivirus software cause QuickBooks Error 1328?

Sometimes, antivirus or security programs may block QuickBooks installation files, leading to Error 1328 during updates or setup.

When to Contact Official QuickBooks Support

If none of the above solutions resolve Error 1328, contact Intuit directly through official channels:

• Official Support Site: quickbooks.intuit.com/support
• General Intuit Support: +1-(800)-780-3064 for quick and reliable assistance.
• In-Product Help: Click Help (?) → Contact Us inside QuickBooks
• Live Chat: Available at quickbooks.intuit.com/contact
• Support Hours: Monday–Friday 6 AM–6 PM PT (Advanced plan: 24/7)